Special Offers & Discounts

We may, at our discretion, occasionally offer discounts and discount codes. While the terms and conditions for each promotion will vary, most of our offers last for a limited time until a specified closing date, and have associated promotional codes that can only be used once per customer, per household and cannot be combined with other offers. Promotional delivery offers will only apply to orders that meet the particular promotional requirements. Generally, delivery promotions will only apply to standard delivery, unless otherwise noted. If there is any inconsistency between the discount code terms and conditions and these Terms of Sale, the discount code terms and conditions shall prevail.


FREE DELIVERY

We currently offer Free UK Standard Delivery on all orders with a final basket value of £20 or over.


PASTA TRIAL OFFER

Code: PASTANIGHT, entitles the user to 40% off any ZENB Pasta product.

Code is one time use only and limited to one per customer. OFFER DOES NOT APPLY TO SUBSCRIPTION ORDERS.

This discount cannot be combined with other offers, used on subscriptions, or sale items, and cannot be applied to previous purchases. Offer has no cash value and is void if altered, sold, bartered, or transferred. The offer expires at 11:59 GMT 30/01/2022.


PASTA MAGAZINE OFFERS

Code entitles the user to 40% off any ZENB Pasta product.

Code is one time use only and limited to one per customer. OFFER DOES NOT APPLY TO SUBSCRIPTION ORDERS.

This discount cannot be combined with other offers, used on subscriptions, or sale items, and cannot be applied to previous purchases. Offer has no cash value and is void if altered, sold, bartered, or transferred.  Offer can be withdrawn at any time.


PASTA  EMAIL OFFER

Code entitles the user to 40% off any ZENB product - EXCLUDING SNACKS TRIAL PACKS.

Code is one time use only and limited to one per customer. OFFER DOES NOT APPLY TO SUBSCRIPTION ORDERS.

This discount cannot be combined with other offers, used on subscriptions, or sale items, and cannot be applied to previous purchases. Offer has no cash value and is void if altered, sold, bartered, or transferred. Offer can be withdrawn at any time.


EMAIL 40%/25% OFFER

40% Code entitles the user to 40% off any ZENB Pasta product,

Code is one time use only and limited to one per customer. OFFER DOES NOT APPLY TO SUBSCRIPTION ORDERS.

This discount cannot be combined with other offers, used on subscriptions, or sale items, and cannot be applied to previous purchases. Offer has no cash value and is void if altered, sold, bartered, or transferred. Offer can be withdrawn at any time.

25% Off your second order applies to any ZENB product - EXCLUDING SNACKS TRIAL PACKS.

CODE WILL BE SENT BY EMAIL TWO WEEKS AFTER YOUR PURCHASE DATE.

Code is one time use only and limited to one per customer. OFFER DOES NOT APPLY TO SUBSCRIPTION ORDERS.

This discount cannot be combined with other offers, used on subscriptions, or sale items, and cannot be applied to previous purchases. Offer has no cash value and is void if altered, sold, bartered, or transferred. Offer can be withdrawn at any time.


STICKS & BITES TRIAL OFFER

Veggie Sticks Trial Offer & Bites Trial Offers are exclusive to first-time buyers and is limited to 1 trial box per customer and household. Items subject to availability. Available online only. The offer is open only to legal residents of the United Kingdom, who are eighteen (18) years of age or older as of the date of offer redemption. No other purchase required. Offers cannot be combined. The offer expires on December 31, 2021 at 11:59 p.m. GMT or while supplies last.


NEWSLETTER SIGN UP WELCOME OFFER

One time use only and limited to one per customer. This discount cannot be combined with other offers, used on subscriptions,

or sale items, and cannot be applied to previous purchases. Offer has no cash value and is void if altered, sold, bartered, or transferred. The offer expires at 11:59 GMT 30/01/2022.


CUSTOMER FEEDBACK SURVEY OFFER

The discount code in the email series can be used only once per customer per household. 

If full amount is not redeemed it cannot be carried over to future offers.

Available online only. The offer is open only to legal residents of the United Kingdom, who are eighteen (18) years of age or older as of the date of offer redemption. Open to consumers only. Offers cannot be combined. Offer cannot be used on sale items and cannot be applied to previous purchases.  Offer cannot be used on any subscriptions. A valid offer code must be used. Offer has no cash value and is void if altered, sold, bartered, or transferred. Standard delivery charges apply. The offer expires on 31/07/21.



BITES BOX VOUCHER

The discount code in the ZENB Bites box can be used only once per customer per household. Available online only. The offer is open only to legal residents of the United Kingdom, who are eighteen (18) years of age or older as of the date of offer redemption. Open to consumers only. Offers cannot be combined. Offer cannot be used on Veggie Sticks or Veggie Bites Trial boxes or on Veggie Sticks or Bites subscriptions or sale items and cannot be applied to previous purchases. A valid offer code must be used. Offer has no cash value and is void if altered, sold, bartered, or transferred. Standard delivery charges apply. Offer can be withdrawn at any time.


POST PURCHASE EMAIL OFFER

The discount code in the email series can be used only once per customer per household. Available online only. The offer is open only to legal residents of the United Kingdom, who are eighteen (18) years of age or older as of the date of offer redemption. Open to consumers only. Offers cannot be combined. Offer cannot be used on Veggie Sticks or Veggie Bites Trial boxes or on Veggie Sticks or Bites subscriptions or sale items and cannot be applied to previous purchases. A valid offer code must be used. Offer has no cash value and is void if altered, sold, bartered, or transferred. Standard delivery charges apply. The offer expires 2 weeks from date of email or while supplies last. Offer can be withdrawn at any time.


CUSTOMER SERVICE DISCOUNT

Codes provided by our customer services team entitle the user to 30% off any ZENB product.

Code is one time use only and limited to one per customer. OFFER DOES NOT APPLY TO SUBSCRIPTION ORDERS.

This discount cannot be combined with other offers, used on subscriptions, or sale items, and cannot be applied to previous purchases. Offer has no cash value and is void if altered, sold, bartered, or transferred.


SOCIAL MEDIA GIVEAWAY [MACARONI]

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials relating to the social media giveaway. Entry/claim instructions are deemed to form part of the Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by the Terms and Conditions.

The competition is run by ZENB UK. Registered address: Office SB4.2, The Stanley Building, 7 Pancras Square, London, N1C 4AG.

Entry to this giveaway is only valid via an entrant following ZENB UK [@zenb_uk on Instagram or Twitter, or @ZENBFoodsUK on Facebook, depending on the channel of entry], liking the post and tagging one person in the comments of our giveaway post with an answer to the proposed question. Incomplete, illegible, misdirected or late entries will not be accepted.

Promotional Period: The giveaway runs from the time of posting on Wednesday 12th May until 3pm on Friday 14th May. The winners (x3) will be contacted on the same day that the giveaway closes via direct message on the channel of entry. By entering the prize draw, entrants approve the use of their social media handle being shared on the ZENB UK social media channels as proof of winners.

Entrants must be aged 18 or over and reside in the UK. ZENB UK reserves the right to ask for evidence to verify the age and/or eligibility of an entrant at any time and may withhold delivery of a prize until it has received such evidence from the winner. Failure to provide such evidence in a timely manner may result in forfeiture of the prize.

No third party or bulk entries. Entries via third parties, consumer groups or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified. If it becomes apparent that either a participant or household is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data; using multiple social media accounts; acting fraudulently or dishonestly in the opinion of ZENB UK; using identities other than their own; creating fake identities or using any other automated or manual means in order to increase that participant's or a household’s entries or otherwise acting in violation of these terms, these participants and their household will be disqualified, and any prize entitlement will be void.

a) Any entries that ZENB UK considers (in their absolute discretion) to be dangerous, vulgar, offensive, indecent, illegal, racist, copied, offensive, cruel or fraudulent, or infringe on the rights or copyright of others will be immediately disqualified.

b) ZENB UK will not tolerate anyone who comments during the prize promotion period on the post submission or on any ZENB UK social media channels with language that is considered bullying, spiteful, racist, or upsetting to other entrants and followers of ZENB or directly aimed at ZENB. Anyone acting in this way will be disqualified from the prize promotion.


The Winner: Winners will be randomly selected from all valid entries using a computer process that produces verifiably random results on the same day that the giveaway closes. All submissions of those who have fulfilled the requirements for the giveaway will be entered into the prize draw. 


a) The Prize: The winners (x3) will win:

6 boxes of ZENB Macaroni each


b) ZENB will ensure to communicate to the winner what they will receive in their parcel.

c) In the presence of allergies or dietary requirements, ZENB UK will not alter the package on this occasion due to the nature of products selected and will select another winner. The same Terms & Conditions also apply to the next chosen winner.


No cash equivalent or alternative prize will be given at the request of the winner and the prize is non-transferable and non-exchangeable or eligible for resale.


In the event for any reason the winner of this competition does not respond to the message regarding the prize within one week of the message being sent, then the prize will be forfeited by the winner and neither cash nor any other form of compensation will be supplied in lieu of this. In this instance, a new winner will be selected, and the same Terms & Conditions apply to the new winner. 


All entrants to this giveaway understand by reading the Terms & Conditions and submitting an entry that entrants’ details will be shared internally within ZENB only. 


IAN HASTE INSTAGRAM GIVEAWAY

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials relating to the Prize Promotion. Entry/claim instructions are deemed to form part of the Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by the Terms and Conditions.

1. The Promoter is: ZENB UK Ltd,

Office SB4.2, The Stanley Building, 7 Pancras Square, London, N1C 4AG.

2. The prize promotion is only open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland) who are aged 18 years or over at the time of entry and excludes employees of the Promoter and their immediate family members, agents of the Promoter and anyone professionally connected with the prize promotion.


3. No purchase necessary. Internet access and an Instagram account is required to enter. An Instagram account can be opened at Instagram.com


4. Promotional Period: The prize promotion opens at 4:30pm Saturday 1st May 2021 and closes at 4:30pm Saturday 8th May 2021. The winner will be announced on Monday 10th May 2021 via ZENB’s Instagram Stories. 

5. Entry instructions: Enter via Instagram. To enter via Instagram, you must:

Follow @zenb_uk and @hasteskitchen

Post a comment in Ian’s Haste’s ZENB Penne Triple Cheese, Creamy Chicken, Spinach and Herb pasta bake IG grid post comment section with a pasta recipe you’d like him to teach you to create 

Each comment with a different recipe is an entry and there are unlimited entries

All actions must be completed to be accepted as an entry.

6. Any entries that the Promoter considers (in their absolute discretion) to be dangerous, vulgar, offensive, indecent, illegal, racist, copied, offensive, cruel or fraudulent, or infringe on the rights or copyright of others will be immediately disqualified. The Promoter will not tolerate anyone who posts or is seen to be posting comments via any social media channel or anywhere else during this prize promotion that we think are bullying, spiteful or upsetting to other entrants and followers of ZENB or directly aimed at us. Anyone acting in this way will be disqualified from the prize promotion.


7. No third party or bulk entries. Entries via third parties, consumer groups or syndicates, entries by

macros or other automated means and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified. If it becomes apparent that either a participant or household is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data; using multiple Instagram accounts; acting fraudulently or dishonestly in the opinion of the Promoter; using identities other than their own; creating fake identities or using any other automated or manual means in order to increase that participant's or a household’s entries or otherwise acting in violation of these terms, these participants and their household will be disqualified, and any prize entitlement will be void.


8. Incomplete, illegible, misdirected or late entries will not be accepted. Proof of sending will not be

accepted as proof of delivery or receipt. The Promoter accepts no responsibility for any entries that are incomplete, illegible, corrupted or fail to reach us for any reason.


9. Prize Fund: Ian will host one (1) Zoom cooking session (max 45 minutes in length). Ingredients for the cooking session will also be provided and delivered to the winner’s address. Date to be agreed between Ian Haste and the winner within 14 days of acceptance. The virtual cooking session must take place before 30th June 2021. 


10. Covid-19: The Promoter shall not be liable in any way for its inability to meet these timeframes in the event of any national or local lockdowns, or any circumstances resulting from Covid-19, which affect the prize fulfilment. Should Covid-19 affect the ability to meet these deadlines, the Promoter will fulfil its obligations as soon as it is reasonably possible.


11. The prizes are non-transferable, non-refundable and cannot be exchanged for any cash alternatives, credit, or voucher in whole or in part, and cannot be resold.


12. The Promoter reserves the right to substitute a prize of equal or greater value should circumstances outside its control make this necessary.


13. Winner Selection: Winners will be randomly selected from all valid entries using a computer process that produces verifiably random results, within 7 days of the closing date.


14. Winner Notification: Winners will be notified by DM/Private Message via the ZENB Instagram account and to the account provided at point of entry within 7 days of the closing date and will have 7 days from notification to claim their prize. Please check ‘message requests’ in your inbox. If a winner does not claim their prize within this timeframe, despite multiple contact attempts, the Promoter reserves the right to withdraw prize entitlement and will award the prize to a reserve drawn at the same time as the original.


15. Prize Redemption: Once the winner has been selected and has accepted their prize, a representative from ZENB’s press office, Tin Man Communications, will be in touch to arrange the prize redemption. A representative of Tin Man will also share all necessary information ahead of the session, as well as arrange ingredient deliveries. 


16. It is the responsibility of the entrant to provide correct, up-to-date details when entering the prize promotion and acceptance of the prize. The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize.


17. The Promoter reserves the right to verify the winners and ask for proof of identity, age and address and to withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions.


18. The winners may be asked to take part in reasonable publicity without payment. Such publicity may include, without limitation, publishing the winner’s name, their image and any statements made by them concerning the prize promotion and the prize won as part of the prize promotion on the ZENB UK Instagram page.


19. General: Promoter’s decision is final and binding. No correspondence will be entered into. Entry implies acceptance of these terms and conditions.


20. The surname and county of the winners can be obtained by sending an email within 28 days after the closing date, to support@zenb.com. Participants may object to this information being published or request the amount of information published be reduced in the event they win by emailing support@zenb.com before the closing date. In such circumstances, the Promoter must still provide the surname and county of the prize winners to the Advertising Standards Authority on request.


21. The Promoter reserves the right, at its sole discretion, to eliminate or disqualify any entries or entrants that it regards as being in breach of these terms and conditions or the spirit of the Promotion. Those who try to circumvent the entry process and/or entry instructions by any method, will be disqualified and any prize award will be void.


22. If an act, omission, event or circumstance occurs which are beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the

Promoter will not be liable for any failure to perform or delay in performing its obligation.


23. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.


24. Entry into the Promotion is at the entrant's sole risk. To the extent permitted by law, the Promoter does not accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims (whether in contract, tort or otherwise) suffered by entrants or any third parties arising out of or in connection with the Promotion and/or accepting a prize. The Promoter further disclaims liability for any injury or damage to entrants or any other person relating to or resulting from participation with this Promotion save that nothing in these terms and conditions shall act to limit or exclude the Promoter's liability resulting from its negligence or fraud.


25. The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this prize promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.


26. The Promoter accepts no responsibility for system errors or other issues that may result in disruption to winner notifications or prizes. The Promoter or its agencies will not be responsible for the non-inclusion of entries, including any such failure which is within the control of The Promoter or its agencies.


27. This prize promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram. Use of and entry via Instagram is always subject to the rules, terms and policies of Instagram respectively. By entering you understand that you are providing your information to the Promoter and not to Instagram. To the maximum extent permitted by applicable law, you agree that Instagram shall have no liability to you in connection with or arising out of this prize promotion and your participation in it, however caused, including for any costs, expenses, damages and other liabilities.


28. The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.


29. Any personal data submitted by participants will be processed by the Promoter and a third-party agency for the purposes of the administration of this prize promotion and prize distribution only. Data processed by the Promoter will be processed in accordance with the Promoter's Privacy Policy:

https://zenb.co.uk/pages/privacy-policy?_ga=2.4744368.2048525960.1603108936-1994579563.1603108936. By entering the prize promotion, participants consent to their personal data being processed in this way.



SOCIAL MEDIA PHOTO COMPETITION

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials relating to the Prize Promotion. Entry/claim instructions are deemed to form part of the Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by the Terms and Conditions.

The competition is run by ZENB UK. Registered address: Office SB4.2, The Stanley Building, 7 Pancras Square, London, N1C 4AG.

Entry to this competition is only valid via the submission of one photo or story on Instagram, Facebook or Twitter. Entrants must post their favourite ZENB product or recipe by tagging us at @zenb_uk in order to be considered for this competition. Incomplete, illegible, misdirected or late entries will not be accepted.

Promotional Period: The competition runs monthly from the 1st until the last day of every month. The winner (x1) will be contacted within the first week of the next month via direct message on the respective social media channel that the photo entry was submitted via. By entering the prize draw, entrants approve the use of their social media handle being shared on any ZENB UK social media channels as a proof of winner.

Entrants must be aged 18 or over and reside in the UK. ZENB UK reserves the right to ask for evidence to verify the age and/or eligibility of an entrant at any time and may withhold delivery of a prize until it has received such evidence from the winner. Failure to provide such evidence in a timely manner may result in forfeiture of the prize.

No third party or bulk entries. Entries via third parties, consumer groups or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified. If it becomes apparent that either a participant or household is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data; using multiple social media accounts; acting fraudulently or dishonestly in the opinion of ZENB UK; using identities other than their own; creating fake identities or using any other automated or manual means in order to increase that participant's or a household’s entries or otherwise acting in violation of these terms, these participants and their household will be disqualified, and any prize entitlement will be void.

a) Any entries that ZENB UK considers (in their absolute discretion) to be dangerous, vulgar, offensive, indecent, illegal, racist, copied, offensive, cruel or fraudulent, or infringe on the rights or copyright of others will be immediately disqualified.

ZENB UK will not tolerate anyone who posts or comments during the prize promotion period on the post submission or on any ZENB UK social media channels with language that is considered bullying, spiteful or upsetting to other entrants and followers of ZENB or directly aimed at ZENB. Anyone acting in this way will be disqualified from the prize promotion.

The Winner: Winners will be randomly selected from all valid entries using a computer process that produces verifiably random results, within 7 days of the closing date. All submissions of those who have fulfilled the requirements for the competition will be entered into the draw.

a) The Prize: The winner (x1) will win a bundle of ZENB products which may alter dependent on stock and will include a minimum of 3 products.

ZENB UK will ensure to communicate to the winner via the channel of entry what is included in the bundle of products before posting the products and confirm any allergies or dietary requirements. In the presence of allergies or dietary requirements, ZENB UK will alter the package to accommodate this.

Proof of sending will not be accepted as proof of delivery or receipt.

No cash equivalent or alternative prize will be given at the request of the winner and the prize is non-transferable and non-exchangeable or eligible for resale. If, however, there is an issue with products on delivery, ZENB UK will resend the total prize to the winner.

By entering the competition, each entrant agrees to provide a UK address for delivery of the prize if randomly selected as the winner. The prize will not be delivered to any address outside the UK. Delivery can take up to 7 working days from the day of postage.

In the event for any reason the winner of this competition does not take the prize at the time of delivery or is unable to receive delivery of the prize following x2 attempted deliveries, then the prize will be forfeited by the winner and neither cash nor any other form of compensation will be supplied in lieu of this. In this instance, a new winner will be selected, and the same Terms & Conditions apply to the new winner.

Covid-19: ZENB UK shall not be liable in any way for its inability to meet these timeframes in the event of any national or local lockdowns, or any circumstances resulting from Covid-19, which affect the prize delivery supply chain. Should Covid-19 affect the ability to meet these deadlines, ZENB UK will fulfil its obligations as soon as it is reasonably possible.

All entrants to this competition understand by reading the Terms & Conditions and submitting an entry that entrants’ details will be shared internally within ZENB only.