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We want to keep you informed during this busy period:
Delivery Delays: Due to a high volume of orders, deliveries in January and February may take up to 3 weeks. Rest assured, we haven’t forgotten about your order, it’s just taking a little longer to process and deliver.
Customer Service Response Time: Our team is working hard to answer all queries as quickly as possible. While response times may take up to 3 days, please know we are doing everything we can to assist you promptly.
Pick & Mix Subscriptions: As communicated via email, all Pick & Mix subscriptions were cancelled on 28th January. However, you can continue to shop individual bundles on our website until 21st February.
If you have any questions regarding ZENB UK’s closure, please visit this page for more information.
We truly appreciate your patience and support during this time. Our customer service team is here to help and will get back to you as soon as possible.
Business Hours:
Monday - Friday 9:00 am - 5:00 pm BST
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